Policies

Payment

  • Deposits:$100 deposit is required to reserve all dates/times and in order to start your birthday party planning process.
  • Travel Fee: All travel fees are based from zip code 18977 to your location.  0-60 miles round trip there is no travel fee, 61-99 miles $25, 100-150 miles $50, anything over 150 miles is negotiable
  • Final payment is due the day of the event (prior to start of birthday party) paid in CASH only. No exceptions.
  • Cancellation and Refunds: If you must cancel your birthday party for any reason, the following refund policy applies: We will be unable to refund your deposit. If you need to reschedule, we will gladly offer an alternative party date for your consideration. In the event of inclement weather, severe illness or other unforeseen emergencies, we reserve the right to cancel any event and offer an alternative party date.
  • Coupons: Only one coupon may be used per party.

Final Headcount

  • Final headcount is confirmed 2 days prior to the event. Please confirm guest list. You will be responsible for all guests (over 8 girls) confirmed at final head count.

Food Items

  • All Cakes and Cupcakes need to be ordered 2 weeks prior to party date.  We can not guarantee availability if ordered after that.
  • We are not responsible for food allergies.  Our products do not contain peanuts but we can not guarantee this.  It is your responsibility to determine if a guest has an allergy.

The Day of the Birthday Party

  • Arrival Time: Our party staff will arrive 45 minutes prior to each birthday party for setup.
  • Pets: Please remove all pets from the party area prior to our arrival.
  • Parking: Please leave some space for us to park near an entrance where we will not be blocked in. We would appreciate easy access; we have a lot of heavy items to carry into your  birthday party.
  • Cleaning: In addition to cleaning up our equipment after the party, our party team makes every attempt to protect your surfaces with slip covers and towels during the birthday party. We are not responsible for cleaning costs incurred by damages from party guests.

Safety & Hygiene

  • We do not file, clip or trim nails or skin.
  • These parties are for entertainment purposes only.  We are not licensed cosmetologists.
  • Each girl will have an individual, single-use hair brush and single use make-up applicators.
  • Please inform your invited guests that it is extremely helpful if they come to the party with clean nails and all polished removed.

  • For more information, please visit our FAQ page.

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